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I am not receiving notifications - Google Pixel

No notifications on my Google Pixel device

Updated over 8 months ago

Android 13

Disable the Adaptive Battery:

  1. Open your device Setting app

  2. Tap on 'Battery' then make sure 'Battery Saver' is OFF

  3. Tap on 'Adaptive Preferences' and ensure "Adaptive Battery" is turned off

Once you've checked these settings:

  1. From the device Settings app, tap on 'Apps'

  2. Tap on 'Medisafe'

  3. Tap on 'App battery usage' and check that "Unrestricted" is selected.


Android 14

Check the Battery Settings:

  1. Open the Settings app on your device

  2. Tap on 'Battery'

  3. Tap on 'Battery Saver'

  4. Toggle OFF the 'Use Battery Saver' setting

  5. On this same screen, tap on 'Adaptive Battery'

  6. Toggle OFF 'Use Adaptive Battery'

Return to the main Settings menu:

  1. Tap on 'Apps'

  2. Tap on 'Medisafe'

  3. Tap on 'Notifications'

    1. Tap on all of the "Reminder" sub-categories such as Med Reminder, General Reminder, etc and toggle ON all of the options

  4. Return to the previous 'Medisafe' settings screen

  5. Tap on 'App Battery Usage'

    1. Select 'Unrestricted' then return to the Medisafe settings screen

  6. Scroll down and toggle OFF 'Pause Activity'

  7. Scroll down to 'Advanced' and tap on 'Display over other apps'

  8. Toggle ON the 'Display over other apps' setting

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