Please check the following settings:
Open device Settings
Tap on “Apps”
Find Medisafe
Make sure Notifications are not Blocked
Tap to turn 'Show notifications' On
You can also use the following steps to check your Battery Optimization settings.
Adaptive Battery
Open device Settings
Tap on “Battery and device care”
Select “Battery” then tap More battery settings”
Disable the “Adaptive battery” setting.
Advanced Adaptive Battery
Navigate to Settings
Tap on ‘Battery and device care’
Tap Battery then tap Background usage limits
Disable “put unused apps to sleep”
Tap on “Sleeping apps”
Tap the three dots at the top right and select “Edit apps”
If 'Medisafe' appears in this list, select 'Medisafe' and then tap on “Remove” Navigate back to Battery settings and tap More battery settings Disable the ”Adaptive battery” setting
Unrestricted app Battery Settings
Open device Settings
Tap on “Apps” and select 'Medisafe'
Tap “Battery” then Select “Unrestricted”
Battery Optimization
Open device Settings
Tap on “Battery and device care”
Tap the three dots at the top right and select “Automation”
Deactivate “Auto optimize daily”
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