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Notifications in Do Not Disturb mode on Android

The new DND behavior with Medisafe can affect your "show popup" settings. We're here to provide more information!

Updated over 4 months ago

When Medisafe released the Android build 14696, there were some changes made in the way notifications are sent to your device when using Do Not Disturb.

Medisafe contains 2 different notification types (not within the app):

  1. Notification

    1. Ex. banner reminder at the top of your phone screen

  2. Full screen popup
    ​


Not using DND on your device:

  • Notification - always shown

  • Full screen popup - will only show if you have "always show popup" enabled from the app settings

    • Tap 'More'

    • Tap 'Settings'

    • Tap 'General Settings'

    • Tap 'Medication Reminders'

    • Check off 'Always show popup'


Using DND on your device:

If you've excluded Medisafe from DND in your settings:

  • Notification - shown

  • Full screen popup - no longer shown even if 'Always show popup' is enabled

We hope this helps you to better understand the changes made and how the current DND settings work.

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