š ļø If You Havenāt Verified the Wrong Email
Follow these steps:
Open the Medisafe app
Tap the triangle icon at the top right-hand corner
Tap āCancel Sign Upā
Close the Medisafe app in the background
Reopen the app and start the sign-up process again
Enter your correct email address
š” You'll receive a verification message at your new address. Tap the link to complete the sign-up.
š How to Change Your Email After Youāve Already Verified
If you've already created and confirmed your account, hereās how to update the email:
Open the Medisafe app
Tap your profile icon (top left) twice
Once to open the side menu
Again to edit your profile
Tap āManage Accountā at the bottom
Update your email address
Check your inbox for the verification link sent to the new email
š§” Still Need Help?
If you're stuck or didn't receive the confirmation email, contact us directly through Help & Support in the app ā we're happy to help.