Medisafe

Double check the birthdate and age of the person creating the account.

I can't set my birthdate in the app.

How do I create an account?

What is the Guest profile on the account?

Can I remove the Guest profile on my account?

Can I change my email address on my Medisafe account?

I would like to delete my account

I got a new phone, can I transfer my account to the new device?

How do I log in to my account?

How do you keep my data private?

Don't lose access to your history! Create an account to save it, today!

How to save your data!

You've sent in a password reset request and received an email stating that no account was located. What now?

How can I restore my account?

Creating an account will generate a 6-digit code. Here we will walk you through where to add it to confirm your account.

Confirmation Code does not fit

Recently get a new phone or want to login on another device?

I got a new phone but cannot login.

If you entered the wrong email address while signing up and haven't verified it yet, you can easily cancel the sign-up and start over.

Fixing a Wrong Email Address During Sign-Up (and How to Change It Later)

If you see a message saying “No account was found with this email”,  you can check whether you have an account and how to create it.

How to Check if You Have a Medisafe Account

My Account

I tried to reset my password and was told that I do not have an account.

I forgot my password.

Password Help

Didn't find an answer? 🔗 Contact our support team

Contact our Support Team

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

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