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I do not get the "critical alert" reminder

Critical Alert settings help on iOS

Updated over a year ago

Please first restart your device. If you are still not receiving the critical alert reminder:

  1. Open Medisafe and tap on 'More'

  2. Tap on 'Settings'

  3. Turn OFF the Critical Alerts and restart your device again.

  4. Open your device's SETTINGS app

  5. Tap on 'Notifications' and scroll to find Medisafe

  6. Turn Critical Alerts ON and open Medisafe

  7. Follow the prompts to allow the notifications.

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