Android
Open your device Settings
Search for Sound & Vibration or Sound & Notifications
Swipe left and right on the scroll bars to adjust the volume to your needs
If you still do not receive sound, please contact our support team.
iOS
Open device Settings app and scroll down the apps list
Tap on 'Medisafe' then tap 'Notifications'
Verify the sound is turned on.
You can also check if the button on the side of your device is muted.
Lastly, restart your device. If you still do not receive sound, please contact our suppot team.
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