All Collections
General App Questions
The place to find answers to questions about the general use of the app
43 articles
What is the Medisafe app?
Where to record Vaccinations?
My Home screen displays "today" as the wrong date.
How do I make a medication inactive?
How do I set a medication with half doses?
I take my meds every other day. How can I set this up in the app?
Can I get reminded when it is time to refill my med?
How do I add a dose of my med?
Can I change my med to an 'as needed' schedule?
How can I choose the time I marked my dose?
How to add a note to a dose?
How do I reschedule a dose?
How to delete a med?
How to delete a single dose of a med?
I took my meds at a different time! How do I change the time taken?
My medication is not listed in the drop down menu when I try to add it, can I still add it?
How do I edit the medication form that appears on doses?
How can I edit or add a medication's strength?
How can I change my medication's schedule?
How can I change my medication's reminder time?
Is it possible to measure water intake?
My condition is not on the list available. Can I still add it?
I need to order a refill of my med.
I have a question about my medications.
Can I add my vitamins and supplements?
How can I enable Dark Mode?
How do I change the language for my Medisafe app?
What is the Passcode option in the app settings?
I am using the pillbox view. My doses are showing up in the wrong quadrant. How can I fix this?
How can I change my home screen style?
How to change the app's time zone
Error Message when exporting a report on iOS