General App Questions
The place to find answers to questions about the general use of the app
45 articles
- How do I make a medication inactive?
- How do I set a medication with half doses?
- I take my meds every other day. How can I set this up in the app?
- Can I get reminded when it is time to refill my med?
- How do I add a dose of my med?
- Can I change my med to an 'as needed' schedule?
- How can I choose the time I marked my dose?
- How to add a note to a dose?
- How do I reschedule a dose?
- How to delete a med?
- How to delete a single dose of a med?
- I took my meds at a different time! How do I change the time taken?
- My medication is not listed in the drop down menu when I try to add it, can I still add it?
- How do I edit the medication form that appears on doses?
- How can I edit or add a medication's strength?
- How can I change my medication's schedule?
- How can I change my medication's reminder time?
- Is it possible to measure water intake?
- My condition is not on the list available. Can I still add it?
- I need to order a refill of my med.
- I have a question about my medications.
- Can I add my vitamins and supplements?
- How to add a medication with a custom cycle?
- If I take a dose earlier or later than the scheduled time, will the next dose update?
- How to Fix Duplicate Medication Doses Showing in Medisafe
- How can I enable Dark Mode?
- How do I change the language for my Medisafe app?
- What is the Passcode option in the app settings?
- How can I change my home screen style?
- I am using the pillbox view. My doses are showing up in the wrong quadrant. How can I fix this?
- How to change the app's time zone
- Error Message when exporting a report on iOS